Last 21 July, the internet lit up with excited proclamations that Nintendo's hot new throwback console — the SNES Classic Edition — was available for pre-order on Walmart's website.
This was huge news: The SNES Classic Edition is a limited-edition, miniature version of the original SNES with 21 built-in games. It costs just $80. To say that people are excited about the system is a pretty massive understatement. When the pre-orders sold out soon after, no one was surprised.
The surprise came on a few days later, when some customers who pre-ordered the console were sent cancellation emails. Uh oh.
On 26 July, another news came: All Walmart pre-orders of the SNES Classic Edition were being cancelled. An email from the senior director for customer care at Walmart, Deserie Dulaney, went out to all customers who pre-ordered. It stated directly that the pre-order available was a "glitch," and that no customers were charged for their orders.
This was huge news: The SNES Classic Edition is a limited-edition, miniature version of the original SNES with 21 built-in games. It costs just $80. To say that people are excited about the system is a pretty massive understatement. When the pre-orders sold out soon after, no one was surprised.
The surprise came on a few days later, when some customers who pre-ordered the console were sent cancellation emails. Uh oh.
On 26 July, another news came: All Walmart pre-orders of the SNES Classic Edition were being cancelled. An email from the senior director for customer care at Walmart, Deserie Dulaney, went out to all customers who pre-ordered. It stated directly that the pre-order available was a "glitch," and that no customers were charged for their orders.
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